Crisis Communication Cases from Asia: FoodPanda faces boycott for “terrorist” comment

Crisis Communication Cases from Asia: FoodPanda faces boycott for “terrorist” comment

The Right Spin’s consultant Jia Ning has authored a chapter in the book ‘Crisis Communication Cases from Asia’. The chapter focuses on how a single message posted by a FoodPanda employee on social media in Thailand negatively impacted the company’s reputation within a day and led to a deluge of criticism by thousands of its […]

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